[Resolved] ladyteruki's Report

ladyteruki · Nov 7, 2019

User name: ladyteruki

Your name in game: ladyteruki

Your steam name: ladyteruki

Your discord name: ladyteruki

What are server was this? Ragnarok

Location (cords): -321933 289423 -10222 -123.85 -15.95

Dinos involved: All of my argies except Lifesaver, all of my quetzes

Players involved: ladyteruki

Details: I was looking into my flyers terminal to get rid of the generated eggs and realized none of my argies and none of my quetzes are in it ! Only Lifesaver was already out from previously so she's safe. The others seem to have disappeared. Since I haven't touched them since at least Saturday, maybe even more, I don't think it's related to the recent bugs. I know it's really a lot of dinos so if it's not possible (or not allowed) to restore all of them, I just want the quetzes and I'll live without the argies I guess.

Picture/File upload. (Not Required) File(s) attached

ladyteruki · Nov 7, 2019

Update : Jello checked and couldn't find any of those creatures in my flyers' terminal. Instead some unnamed argies (most likely the ones I hatched about a week ago, maybe even two, and have long been destroyed) showed up.
As far as I could see, those are the only 2 species affected, in this terminal and the others.
I decided to log off for now, for fear of making things worse if I stay ingame.

I'll be checking discord and this ticket every few hours or so, so please do not worry about trying to look into it asap. I know you guys are on the case in the grand scheme of things, so take your time

I know there are more urgent matters at the moment.

FtJello · Nov 7, 2019

We will be double checking your terminals to see if anything bugged and pulled them aswell as looking for a old backup file for the soulballs to try and reclaim your dinos. I will let you know more progress asap. Thank you for being so paitient!