[Resolved] Remon's Report

[Remon]

User name: Remon

Your name in game: remonpf

Your steam name: remon

Your discord name: remon

What are server was this? rag primal fear

Location (cords): 41-28

Dinos involved: none

Players involved: remonpf

Details: heyy, i started playing today, and after abit i got the 10 shop points like normal but the total was reset. so im back on 20 shop points now. i asked around and the other people online said their shop points were still the same as before. so mine have been reset with the making of the new cluster maybe? i dont use the points often at all but i did save up alot for whenever i would need them so i hope i can get them back. thnx!

no rush at all btw, i know u all busy with the new cluster and stuff!

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[David]

Hey, so this is a glitch from server having issues communicating with the cluster data. We plan on migrating the data over to a new method that will work easier. At this time it should be done by Monday. Until then we can not give you any. We do apologise for the inconvenience. And we will fix this as soon as we have the new method set up